Good news! 360 Yifang Cloud was awarded 2024 China "Large model+Intelligent customer service" Best Practice Cases 10 strong

In the digital age, Customers expect immediate delivery, individualization, Efficient service experience, The rise of large-scale modeling technology provides new possibilities for achieving this goal.

Recently, Dune Community Release 2024 China "Large model+Intelligent customer service" Best Practice Cases TOP10 , Exploring the use of large models to enhance service efficiency in the field of intelligent customer service, Reduce labor costs and other application value.

360FangcloudSuccessfully selected for the Southwest Electric Power Design Institute's intelligent knowledge management and knowledge Q&A project.

Southwest Electric Power Design Institute (hereinafter referred to as "Southwest Campus" ) Established in 1961 year, It's the world 500 A wholly-owned subsidiary of China Energy Engineering Group Co. , Ltd. , a strong enterprise.

As the Southwest Branch of the National Electric Power Planning and Research Center, Chongqing Electric Power Planning Research Center, Southwest Institute deeply participates in multiple five-year national power plans, National Power Grid Planning, Yunnan Guizhou Sichuan Chongqing Tibet Power Grid Planning, West East Electricity Transmission, Research on Energy and Power Development Planning for the Construction of Chengdu Chongqing Dual City Economic Circle, Over the years, we have created more than a hundred projects "World No. 1" .

(Southwest Institute Power Grid Engineering)

The era of big models, Many companies are thinking about how to master it "Methodology" , Fully utilize AI Empowering Business with Large Models.

But considering information security factors, A large amount of fragmented business knowledge within the enterprise (Like strategic planning, Product Design Drawing, Work documents, etc) It is usually difficult to directly connect with public large-scale models, The big model needs to be combined with these aspects of the enterprise "Dark knowledge" , After vertical training, Only after forming a large vertical domain model can it be implemented in enterprise level scenarios.

360FangcloudBased on the universal billion dollar model 360 Intelligent Brain R&D Document Large Model, Integrating in Document Cloud Services GPT ability, Provide enterprises with the collection of massive knowledge, Administration, train, Q&A and other services, Assist enterprises in restructuring their intelligent knowledge management system, Unleashing the Potential of Knowledge Assets, Drive business growth.

future, 360 Yifang Cloud will join hands with more partners, Through continuous technological breakthroughs and practical exploration, Embark on a new chapter of intelligent services with partners, The infinite possibilities of shared intelligent services.