Online service
Phone consultation
Reliable and easy-to-use shared collaboration disk
Help customers create a new enterprise file management and office model
Professional service support team will escort you in all directions
7×8 Hourly service telephone support, 400, Multiple service channels of the help center, Provide efficiency, major, Considerate service, Help you solve any operational problems
400 Hotline: 400-993-9050
Through demand research, conceptual design, Platform configuration and other stages, According to the needs of customer business scenarios, Provide use scheme,
And assist customers to build and support the platform, Help and promote customers to better use the file management platform as soon as possible, Open a new era of cloud office.
Specific consultation VIP Service Manager
Determine the customer contact
Determine user department
Research demand scenario
Document management scheme design
Suggestions for platform use scenarios
Assist in determining the use specification
Personnel account configuration
Platform file framework configuration
Personnel file permission configuration
Dedicated service consultants provide you with thoughtful operation guidance, Regular return visit and care, New feature push, Recommended use scenarios
And customer-oriented file management, Help customers achieve continuous success.
Senior consultant service with customer service experience in the same industry within three years
Help enterprises quickly deploy software
Regular return visit and care
New feature recommendation
Senior consultant service with customer service experience in the same industry within five years
Help enterprises quickly deploy software
Regular return visit and care
New feature recommendation
Share excellent cases in the industry
Provide the best use methods and techniques
In-depth use diagnosis
Provide enterprise-specific file management information solution
Unscheduled offline sharing meeting
Perfect consultant level training service: Multiform, Help enterprises comprehensively understand the value and function use of Yifang Cloud products.
Customized special training, On the basis of standardized training, Combined with customer business situation and actual work scenario, Create training cases applicable to customers' practical application, To help customers understand how to improve work efficiency in combination with Yifang Cloud, Solve business challenges, And use it quickly.
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400-993-9050
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